Last Updated: December 2025
These Terms of Service (“Terms”) govern your access to and use of the OP Logistik website and platform (“Website”, “Platform”, “Services”). By using our Website, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.
OP Logistik operates an independent online platform designed to help homeowners connect with independent HVAC, heating, cooling, ventilation, and air quality professionals.
OP Logistik is NOT a contractor, repair company, installer, or service provider. We do not perform HVAC services. We operate solely as a digital platform that connects users with independent third-party service professionals.
All contractors, technicians, and service providers are independent third parties and are not employees, partners, agents, or representatives of OP Logistik.
You must be at least 18 years old to use this Website. By using the Platform, you confirm that you have the legal capacity to enter into this agreement.
Our platform enables users to submit service requests and receive connections to independent HVAC professionals in their area. We do not guarantee that a service provider will be available, respond, or accept your request.
We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.
Submitting a request does not guarantee service availability, pricing, response time, or service outcome. Any estimates or information provided by contractors are non-binding.
Users are solely responsible for verifying contractor licenses, qualifications, insurance, and compliance with local regulations before hiring any provider.
OP Logistik does not process or collect payments for HVAC services. All payment arrangements, pricing, refunds, and disputes occur directly between users and contractors.
The Website and Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee quality, safety, legality, or results of services provided by third-party contractors.
To the fullest extent permitted by law, OP Logistik shall not be liable for:
All Website content including text, branding, graphics, and design elements are the property of OP Logistik and may not be copied or reused without written permission.
We may provide links to third-party websites. We are not responsible for their content or practices.
Your use of the Website is also governed by our Privacy Policy.
Where permitted by law, disputes shall be resolved through binding arbitration on an individual basis and not through class actions.
These Terms shall be governed by the laws of the European Union.
We may update these Terms at any time. Continued use of the Website means acceptance of the updated Terms.
These Terms together with the Privacy Policy and Cookie Policy form the entire agreement between you and OP Logistik.
For questions regarding these Terms, please contact OP Logistik.